Effective date: [Insert date]
This Privacy Policy explains how ITERA Immigration (“ITERA”, “we”, “us”) collects, uses, and protects personal information when you visit our website, create an account, submit a consultation request, or contact us.
1. Information we collect
- Contact details such as your name, email address, phone number, and country of residence.
- Consultation information you choose to share, such as the service or immigration category you are interested in, your goals, scheduling preferences, and additional notes.
- Account information if you create an account, including your login email and profile details. Passwords are handled by our authentication provider and are never stored by us in plain text.
- Technical information such as browser type, device information, and cookies necessary to keep you signed in and to secure the website.
2. How we use information
- To respond to consultation requests and enquiries.
- To provide, manage, and improve the services you engage us for.
- To operate your account and show you the status of your requests.
- To maintain the security of our website and prevent misuse.
- To comply with applicable legal obligations.
We do not sell your personal information.
3. Sharing information
We may share information only as needed to provide our services, including with:
- Service providers who host our website, database, and authentication services on our behalf [list providers, e.g. Vercel and Supabase].
- Licensed attorneys or other professionals involved in your matter, where applicable and with your knowledge.
- Authorities, where required by law.
4. Data retention
We keep personal information for as long as necessary for the purposes described in this policy, or as required by law. [Insert specific retention periods.]
5. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections and access controls. No method of transmission or storage is completely secure.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To make a request, contact us using the details below. [Add jurisdiction-specific rights, e.g. GDPR, UK GDPR, CCPA/CPRA, as applicable.]
7. Cookies
We use essential cookies to keep you signed in and to secure the website. [Describe any analytics or marketing cookies if added in the future.]
8. International transfers
Your information may be processed in countries other than your own. [Describe safeguards used for international transfers.]
9. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last updated.
10. Contact us
Questions about this policy can be sent to hello@example.com. [Insert postal address and, if applicable, data protection contact.]